Dear Lisette,
Thank you very much for all of your help booking the Kiana for my family and me for the sailing on December 25th. We had an absolutely amazing time. It was actually the highlight of our 3 1/2 week trip for me. I was sad to not be able to meet you in person when we checked in for the sailing or when we returned so that I could properly thank you in person for all of your help, but I hope you also had a wonderful vacation over Christmas.
My family and I very much enjoyed the Kiana. The ship was perfect for us, as were our sleeping arrangements. The crew (Brent, Paul, and Paul) was absolutely phenomenal. I can’t say enough about how wonderful they were making us feel welcome with their outgoing personalities. The food that Paul cooked was excellent. The other Paul did a great job with teaching my family how to scuba dive and snorkel and Brent always greeted us with a cheery smile and was more than willing to teach us something new. I doubt if Brent ever has a bad day, he is such a positive and uplifting person.
Anyway, thank you very much for all of your help deciding upon and booking Kiana. I greatly appreciate it and will definitely share this excellent experience with all of my clients travelling to Australia and encourage them to include the Kiana in their vacation as well. Thank you again for all of your help!
Sincerely,
Christina Plesha
STA Travel
The above was received by Lisette in the WSA Reservations Office after Christina’s recent trip on Kiana.
